Questions? Claim
your answers.

Every dry cleaner ends up with clothes that were dropped off, cleaned and pressed, and then never picked up. Those are unclaimed garments. Instead of letting them go to waste, we give them a second life on the Rack.

Unclaimed garments are held for a waiting period first. Only after that period ends without the owner returning do they move to the Rack. Each piece keeps its original ticket number, so you can see its story.

It’s the original claim ticket from when the piece was dropped off for cleaning. It shows the item’s history and how long it went unclaimed. It’s part of what makes every piece one of a kind.

Yes. Every piece on the Rack has been professionally cleaned and pressed by The Elementals Laundry. Consigned items go through the same process before they’re listed.

Every piece is one of one. There are no restocks and no duplicates. When an item sells, it’s gone, so if you love something, don’t wait too long.

Each listing shows the size, condition and photos of the actual piece. If you’re unsure about fit, visit the store and try it on before you buy.

Yes. Everything on the Rack is at our Acworth store, so you can see and try on pieces in person. Find us on the Contact page.

Yes. Ask at the counter when you pick up, and our team can fit and alter your piece. Alteration pricing depends on the work needed. Note that altered items can’t be returned.

Checkout on our website is processed securely through PayPal. Available payment options are shown at checkout.

Each piece is priced individually based on brand, condition and demand, so you get a fair price for a quality item that’s already cleaned and ready to wear.

Yes. You can return an item within 7 days of purchase or pickup for store credit, as long as it’s unworn, unwashed, unaltered and still has the Rire&Co tag attached. Store credit works on the Rack and at The Elementals Laundry.

See our full Refund & Returns Policy.

If your item has a flaw we didn’t mention, or the size or brand doesn’t match the listing, contact us within 7 days of receiving it and we’ll give you a full refund to your original payment method.

Because every piece is one of one, we can’t exchange for another size. You can return an eligible item for store credit and choose something else from the Rack.

Items marked Final Sale, items altered after purchase, items that have been worn or washed, and completed cleaning or alteration services.

Bring the item and your receipt to our counter, or call or text (770) 975-0739 with your order number before shipping anything back.

Yes. Choose local pickup at checkout and collect your order for free at The Elementals Laundry, 3330 Cobb Pkwy NW, Suite 344, Acworth, GA 30101. Your piece will be pressed and waiting on a hanger.

Shipping options and costs, if available for your order, are shown at checkout before you pay.

We’re inside The Elementals Laundry at 3330 Cobb Pkwy NW, Suite 344, Acworth, GA 30101. Visit the Contact page for a map and directions.

Yes. With our consignment service, you bring in clothes you no longer wear, and we clean, photograph, list and sell them for you. See the full details on our Sell With Us page.

With Full Service, you earn 50% of the sale price. With Resale Prep Only, you pay $15 per item for cleaning, pressing and photos, then sell it yourself and keep 100%.

Payouts are made monthly, as cash or as store credit you can use toward dry cleaning. A sale counts toward your payout once its 7-day return window has closed.

Up to 15 items per drop-off. No appointment is needed, or you can book a drop-off so we expect you.

Coats, suits, blazers, dresses, occasion wear, designer and quality brands, denim, knitwear and leather in good condition or better. We don’t accept undergarments, swimwear, heavily worn fast fashion, or items damaged beyond repair.

Items stay listed for 75 days. After that, you have 10 days to pick them up, or we’ll donate them for you.

A Rire&Co bag you can fill with clothes you no longer wear. Bring it back with your next cleaning order and we’ll take it from there.

Rire&Co is the resale shop of The Elementals Laundry, Acworth’s dry cleaner, run by Ola and Kemi. We give unclaimed and pre-loved clothes a second life, already cleaned, pressed and ready to wear. Read our story.

Because every piece has been professionally cleaned and inspected by people who care for clothes every day. No musty thrift-store smell, and less clothing ends up in landfills.

Call or text (770) 975-0739, visit our Contact page for a map and directions, or stop by the store.